Terms & Conditions

By accepting a written quotation, paying a deposit, or allowing work to begin, you agree to these terms. They apply together with your written quotation and any signed change orders, which together form the contract for your project.

Price ranges produced by our online estimator are planning tools only. They are not offers and do not bind us to a price. A binding price exists only in a written quotation issued after a site visit, itemising scope, materials and exclusions.

Written quotations are valid for 30 days unless stated otherwise, are subject to material availability, and exclude HST unless shown. Prices may change if site conditions differ materially from what was visible at the time of quoting.

Work outside the agreed scope requires a written change order signed before it proceeds. Change orders state the additional cost and any effect on schedule. Verbal instructions for extra work will be documented and charged accordingly.

A deposit is required to reserve your place in the schedule and to order materials. Progress payments are tied to completed stages, with the balance due on completion. We accept Visa, Mastercard, Interac e-Transfer and wire transfer.

Invoices are due on receipt unless the quotation states otherwise. Overdue accounts may be charged interest at 2% per month (26.82% annually). A $50 administration fee applies to returned or dishonoured payments. Materials remain our property until paid for in full.

Start dates are estimates and depend on weather, ground conditions, material lead times and preceding projects. We do not pay compensation for delays outside our control. Winter conditions, saturated ground, frost or extreme heat may require rescheduling.

You agree to provide reasonable access to the work area during working hours, along with water and power where reasonably required. Where access is limited (rear yards, cottage or water-only access), additional labour or equipment costs may apply and will be quoted in advance.

Where a permit, conservation authority approval or engineered drawing is required, we will advise you and coordinate it; associated fees are additional. You are responsible for telling us about private underground services you know of (irrigation, electrical, gas, septic, pool lines). We arrange standard utility locates but are not responsible for unmarked private lines.

• Clear the work area of vehicles, furniture, planters and personal property.
• Secure pets and keep children off the site while work is underway.
• Make timely selections of materials, colours and layouts — delays may affect scheduling.
• Disclose any known drainage, structural or soil issues.

Stone, concrete and interlock are natural or manufactured products and vary in colour, texture, veining and dimension. Samples are indicative, not exact. Efflorescence (a white mineral bloom), minor chipping, and slight settling of new sod or granular base are normal and are not defects. We will address any settling that exceeds normal tolerance.

We warrant our workmanship — base preparation, setting and finish — for 24 months from completion against defects arising from our installation. Manufacturer warranties on materials pass through to you where available.

The warranty does not cover:

• Damage from vehicle or equipment loads beyond residential design, or from misuse.
• Damage from de-icing salt, chemicals or pressure washing in the first twelve months.
• Movement caused by root growth, soil erosion, earthwork or construction by others.
• Work altered, repaired or maintained by anyone other than LBMK.
• Normal wear, colour fading, or damage from extreme weather or flooding.

To the maximum extent permitted by law, our total liability for any claim arising from a project is limited to the amount paid for the work giving rise to the claim. We are not liable for indirect or consequential losses, including loss of use, loss of rent or loss of enjoyment. We are not responsible for damage to unmarked underground services, existing structures, or landscaping outside the agreed scope.

You may cancel before work begins; your deposit is refunded less materials ordered, engineering or permit costs incurred, and a scheduling fee. Once work has begun or crew and equipment have been mobilised, cancellation is charged for work completed plus costs incurred, including non-returnable materials. Please give at least 72 hours' notice of any schedule change.

We may photograph completed work for our portfolio and marketing. Images focus on the construction, not on you or your family, and identifying details are avoided. Tell us before work begins if you would prefer we do not photograph your property.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there. The parties will first attempt to resolve any dispute by discussion in good faith; unresolved disputes are subject to the exclusive jurisdiction of the courts of Ontario, sitting in Toronto.

LBMK HARDSCAPE & CONSTRUCTION INC.
8600 Keele St Unit 29, Concord, Ontario L4K 4H8
Sales 647-272-8716 · Office 647-717-2272
sales@lbmk.ca · mykhailo@lbmk.ca